improve app visibility

Push notifications play a key position in participating clients and driving them to transform. However alongside the rise of push notification adoption, the deliverability of those notifications has decreased considerably.

There are a lot of elements that inhibit customers from receiving push notifications. In keeping with our personal information, solely 35% of push notifications despatched are literally delivered to customers.


40% of customers don’t obtain notifications as a result of they’ve opted out of receiving them. And a full 25% who’ve opted in aren’t receiving push notifications because of:

  • Connectivity: The person could also be disconnected from push notification companies and the notification expires earlier than reaching the person
  • System: The person’s machine may limit an app’s capability to ship notifications
  • Location: Generally used push notification companies aren’t out there in particular areas
  • Inactivity: The person isn’t energetic on the final machine they used

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We proceed to innovate and supply our shoppers with efficient options that improve push notification deliverability. CleverTap presents highly effective options that allow entrepreneurs to succeed in customers on all gadgets and improve supply to Chinese language OEM gadgets. With our push options, manufacturers can attain the utmost variety of customers who’ve agreed to obtain your push notifications.

Let’s take a look at how our push options affect opted-in person deliverability.

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Base deliverability refers to push notification deliverability with out utilizing CleverTap’s push options. Based mostly on our expertise with world manufacturers, 58% is the typical deliverability for opted-in customers throughout areas and industries the place the share of Chinese language OEM machine possession for the whole person base ranges from 30-70%.

In the event you look solely at opted-in customers, the graph above reveals how companies are in a position to improve the supply of push notifications from 58% to 83% for the customers who’ve opted in to obtain your notifications.

The rise in reachability is as a result of capability to ship a push notification to a person on all their gadgets, as a substitute of simply their final energetic machine, and extra push capabilities to succeed in customers with Chinese language OEM gadgets.

Say you’re sending 1M push notifications, out of which 600K customers have opted-in to obtain your notifications. With commonplace push deliverability, solely 350K customers are receiving your push notifications. By enabling our push notification deliverability options, now you can attain over 500K customers.

Improve in Push Notification Attain

Push Amplification

By enabling Push Amplification, our shoppers have seen a 10% uplift in push notification deliverability to opted-in customers.

How does it work?

Push Amplification retries sending push notifications utilizing an alternate mechanism in case these notifications aren’t delivered through common push companies.

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Ship to All Energetic Units

As we speak, a person is on a number of gadgets on daily basis. A typical US family now owns a mean of 11 related gadgets, together with 7 with screens (e.g., smartphones or TVs).* Marketing campaign engagement is much less efficient if a person solely receives the notification on one machine when they might presently be energetic on a special machine.

CleverTap permits manufacturers to ship push notifications to all energetic gadgets linked to the person with the app put in. Entrepreneurs have the choice to ship notifications to all energetic gadgets or solely the final energetic machine from which the person logged in. If a model makes use of the “ship notification to all gadgets” performance, it will increase the reachability of push notifications by 8% for opted-in customers and improves the possibilities of a person receiving and fascinating with a message.

The function is particularly necessary for time-sensitive campaigns, widespread for media streaming and dwell occasions. For instance, sending rating updates on all energetic gadgets whereas a recreation is streaming dwell.

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Enhanced Deliverability to Chinese language OEM Units

Many Chinese language OEM gadgets terminate apps operating within the background and restrict an app’s capability to ship push notifications with a view to optimize battery life. Chinese language OEMs have poor supply charges of ~20% within the case of lately used apps. This decreases to as little as 10% when the app has been used much less incessantly.

To handle this concern, our platform presents three options which might be identified to spice up supply charges for push notifications:

  • Xiaomi and Huawei Push Providers Help
  • Baidu Push

These options have led to a a rise in push notification supply fee for our clients.

That is vital for areas the place Chinese language OEMs dominate the smartphone market corresponding to India the place Chinese language OEMs account for 60%* market share.

Xiaomi and Huawei Push Providers Help

CleverTap can ship push notifications powered by Xiaomi Push and Huawei Push, which ends up in a 7% uplift in total push notification deliverability for opted-in customers. These options overcome the constraints with Xiaomi and Huawei gadgets.

How does it work?

For a larger probability of supply success for all Chinese language OEM gadgets, a push notification might be despatched by each Xiaomi Push, Huawei Push, and Firebase Cloud Messaging push companies.

If a message is delivered by one in all these push companies, it isn’t despatched through the alternate push service — a person will solely obtain the push notification as soon as. This function addresses a problem with Chinese language OEM gadgets, no matter location.

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Baidu Push

Our platform additionally helps Baidu Push, which permits manufacturers to focus on customers in China the place Google FCM isn’t out there.

Maximize The Impression Of Your Push Campaigns

Push notifications are a good way to attach along with your clients and improve app engagement with none further advert spend.

These new push notification deliverability options enable manufacturers to benefit from their push campaigns by making certain they’re obtained by all customers on the proper time and on the fitting machine.

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