The fifteenth of February 2010 was a giant day, supposingly the start of a brand new period. On the Cellular World Congress 2010 Microsoft has launched the brand new Home windows cellphone and the gross sales began in Europe, Singapore, Australia and New Zealand, later in October a giant a part of the world adopted. No extra was Apple or Google speculated to dominate the quick rising cell enterprise…. till December 2019 when Microsoft shut down their Home windows cell venture on account of low market penetration. This certainly didn’t come out of anywhere or all of the sudden. The first dangerous information began to leak a lot sooner.


Table of Content

After which in 2019 Microsoft returned again to what they was – a Dinosaurus. An animal with huge dimensions, dimensions that assure respect and energy however are a burden on the similar time. Particularly relating to competing towards the versatile ones like Google, Apple or Amazon.

Not each venture turns into a hit story, however why are the talked about large names higher than Microsoft? Why Did this turn into a failure? My very own expertise with Microsoft led me to looking for the solutions. So buckle up and “get pleasure from” the experience.

My expertise with Microsoft app retailer?

The issue began 6 months earlier than writing this text, however not even after half a yr I used to be nonetheless not capable of publish my Home windows app, However let’s take it step-by-step. Need to roll out your Home windows app? You need to confirm your Microsoft Accomplice account – nothing improper with that. I despatched over all of the assist requested after which… nothing. I waited just a few days, then wrote to MS assist for a observe up and once more nothing. Within the screenshot under you’ll be able to see the frustration I went by means of.

Finish of April was the primary “observe up” electronic mail, then one other and one other. Then I created a brand new assist ticket, nevertheless it by no means acquired responded. I had no alternative however to attempt different channels. 2 months later, I picked up the cellphone and spent 2 hours making an attempt to achieve a neighborhood MS assist. As you see on the picture under, there was some success and greater than 2 months later in July I lastly had any individual taking a look at my problem and really verifying my firm.

Now it’s time to roll out

Do you imagine in joyful endings? I did till I acquired to take care of Microsoft assist. All was prepared and I might pay a freelancer to make a Home windows app for me. Guess what… he wasn’t low cost. I needed to anticipate just a few days, then the app was examined on my laptop and all seemed excellent. Gave him entry to the Accomplice heart and with tears in my eyes and a glass of wine waited for the excellent news, however they by no means got here. As a substitute there was an error message.

The message mainly says that you simply as an organization should have an outlook or different Microsoft electronic mail. This is likely to be a technical factor, but when this really is what it says it’s, then you might be compelled to open an account you really don’t want and for positive it’s not proper.

However I did open a ineffective outlook account and contacted assist… simply to study that Accomplice Heart assist is the improper assist and I ought to contact Developer centre assist. Truthful sufficient.

I did and a couple of days later they responded. Requested for some particulars after which it got here. A assist consultant (Some man named Vicktor) responded solely as soon as per day. The response was in 90% of the circumstances a nonsense. He requested for paperwork he already had or paperwork that weren’t related to the case. Essentially the most brutal factor I acquired requested was the month-to-month financial institution assertion of the corporate. I imply. Who’re they to ask for issues corresponding to this? Some type of governor authority? Nope, they’re simply teasing. Giving laborious instances. Faking to work. So the ethical of the story is. Keep away from Microsoft in the event you can. They’ll screw up your days.

How does this story finish? I requested for a refund, I requested for an answer to the case… I need to cease coping with Microsoft. It’s a waste of time. However a minimum of I’ve this text to share. The app is stay on Google Play or iOS.